Shipping & Returns
HEALTH SUPPLEMENT SHIPPING:
Please note that shipping availability and estimated timeframes are subject to change. For the most up-to-date delivery information, please refer to the tracking information included in your shipping confirmation.
Fees and Estimated Delivery Times
Canada
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Standard Shipping: $12.99 (Estimated delivery in 7-14 business days)
- Free shipping on orders over $75 before tax and discounts
United States
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Standard Shipping: $15.99 (Estimated delivery in 7-14 business days)
- Free shipping on orders over $100 before tax and discounts
Please note that free shipping is not available for some remote areas, and additional charges may apply. If applicable, we will contact you directly regarding your order.
International Shipping
MapleLife Nutrition Corporation currently offers international shipping to select countries. Shipping fees and estimated delivery times will be calculated at checkout based on your location.
Shipping Delays
We will make every effort to deliver your package as quickly as possible. However, external factors such as weather conditions, customs clearance, address issues, and supply chain disruptions may cause delays. We appreciate your understanding in these situations. For the latest updates on shipping service disruptions, please consult your local mail service.
Tracking
Once your order is processed and shipped, you will receive a confirmation email with tracking details. You can track your order status by visiting the carrier’s website.
Shipping Carriers
- Canada Post
- USPS (For US orders)
- Additional carriers may be used for international orders.
Duties, Taxes, and Additional Charges
For international orders, duties, taxes, and any additional non-refundable fees are assessed by the customs authority at the destination and are the responsibility of the recipient.
Military Addresses (APO/FPO)
Standard shipping timeframes do not apply to military addresses. Orders sent to APO and FPO addresses may require additional handling and processing, leading to longer delivery times.
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RETURNS:
Returns Policy
At MapleLife Nutrition Corporation, your satisfaction is our priority. For any quality-related issues, please contact us through our contact form or email us at inquiry@maplelifecanada.com with a description of your concerns. Our team will promptly assist you.
Unfortunately, we do not accept returns for non-quality related issues. This policy ensures the highest product integrity and protects all our customers.
For further assistance, please get in touch with us at:
Contact Information 3681 McNicoll Ave.
Toronto, ON M1X 1G5
Email: info@maplelifecanada.com
Phone: (905) 754-0026